Privacy Policy

1. Introduction

BMP Transportation, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or service
• Contact us via phone, email, or contact form
• Subscribe to our newsletter or communications
• Book transportation services

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title)
• Service-related information (pickup/delivery addresses, shipment details)
• Payment information (processed securely through third-party payment processors)

2.2 Usage Data

We automatically collect certain information when you visit our website, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website address
• Date and time of visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Please refer to our Cookie Policy for detailed information about our use of cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Process and fulfill transportation requests
• Communicate with you about your orders and services
• Provide customer support
• Send service-related notifications

3.2 Communication

• Respond to your inquiries and requests
• Send promotional communications (with your consent)
• Provide updates about our services

3.3 Legal Compliance

• Comply with legal obligations
• Respond to lawful requests from public authorities
• Protect our legal rights and interests

3.4 Business Operations

• Improve our website and services
• Analyze website usage and trends
• Prevent fraud and ensure security

4. Who Has Access to Your Data

We may share your information with the following parties:

4.1 Employees and Contractors

Our employees and authorized contractors may access your information only when necessary to perform their job functions related to providing services to you.

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Cloud hosting providers
• Email service providers
• Analytics providers

These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

4.3 Legal Authorities

We may disclose your information if required by law, court order, or other legal process, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Respond to emergencies
• Prevent or investigate fraud or illegal activities

5. Third-Party Services

Our website uses the following third-party services:

5.1 FormSubmit

We use FormSubmit (formsubmit.co) to process contact form submissions. When you submit a form, your information is sent to our email address through FormSubmit's secure service. FormSubmit may temporarily process your data in accordance with their privacy policy.

5.2 Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information about how visitors use our site, including IP address, browser type, and pages visited. Google may use this data in accordance with their own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.3 Other Third-Party Services

We may use additional third-party services for payment processing, email delivery, and other business functions. Each third-party service has its own privacy policy governing how they handle your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS technology
• Secure servers and hosting environments
• Access controls limiting who can view your information
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access

You have the right to request a copy of the personal information we hold about you.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

7.4 Opt-Out

You may opt out of:

• Marketing communications by following unsubscribe instructions or contacting us
• Analytics tracking by using browser tools or opt-out mechanisms
• Cookies by adjusting your browser settings (see our Cookie Policy)

7.5 Data Portability

You may request that we provide your personal information in a structured, machine-readable format.

8. How to Delete Your Data

To request deletion of your personal information, please contact us:

• By email: support@bmptransportation.org
• By phone: +1 3045912212
• By mail: 40 EASTERN AVE, Malden, MA 02148

Please include your name and sufficient information to verify your identity. We will process your request within 30 days in accordance with applicable laws.

9. Cookies

We use cookies and similar tracking technologies on our website. For detailed information about our cookie usage, please refer to our Cookie Policy.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: